FAQ

Where are you located?

We are based in South East Queensland and all items are made in-house. 

We do not do any drop shipping. 

How can I contact you?

You can send through a request through the 'Contact Us' page or alternatively email us at freestylecreationsandevents@outlook.com

What is your turn around on Sew In Labels being made?

Depending on the item(s) requested, your order should be shipped within 3 business days of your order. We will notify if you if there is a delay. 

What is your turn around on Custom Shirts and Hoodies being made?

Depending on the qty of items requested, we aim to have your items shipped within 10 business days of your order. We will notify if you if there is a delay.'

We use Gildan Brand shirts and hoodies (Same quality as JB Wears and Biz Collection) however items may be delayed if we are unable to obtain the item size or colour from Gildan Brand in a timely order.  

 

How do I track my order?

You can track your order by visiting Sendle Tracking or Australia Post.

You should also receive updates via email/text message of your delivery.